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Top Reference Check FAQ

What are the stages of the VETTING.com reference checking process?
  1. Create your customised reference questionnaire, confirm how many references you want to collect and intervals of the automated reminders to candidates and clients. VETTING.com also has reference templates available to use.
  2. Just 30 seconds' work to enter the candidate's details (name, email and phone), or you can bulk upload unlimited candidates for mass hiring.
  3. Candidate receives a text message and email with a link to take them into VETTING.com. They provide digital consent and input the required referee details. The client can if they wish review the referee details provided by the candidate before the referees are contacted (optionable).
  4. Referees complete their response confirming dates of employment, job title and answer any further customised questions
  5. Client receives a professional report highlighting all the information and answer gathered

Any discrepancies between what the candidate has provided and the referees answers will be highlighted in addition to our fraud algorithm, which adds a layer of security to the process.

The reference check report can also be saved into a PDF.

What type of References can be requested by VETTING.com?

Employment, Education, Self Employed, Agency and Personal.

How has automating the Reference check process made it better?

Using VETTING.com will allow prospective employers to get a greater understanding of a candidate's skills, their communication style, how they work in a team and how the solve problems.

The digital process is a lot quicker and more convenient for the referee because they can provide the reference at any time and on any device.

Currently, VETTING.com is collecting references within an average of 27 hours of the candidate submitting their information.

How is the Reference check information protected?

Security and data protection are of utmost importance to VETTING.com. Our GDPR-compliant platform has been built to ensure the data from candidates, clients and referees is secure.

COMPLETION TIME: AVERAGE OF 27 HOURS

COVERAGE: GLOBAL

Our platform provides the option of a single or multi check report for all checks that you carry out. All the information you need is available to read and save at the click of a button.

Sneak Peek

Reference Check Candidate Flow
Candidate / Referee Flow
Reference Check Sample Report
Sample Report

Our Platform

Built for humans

Crystal clear self-managed user interfaces with automation

Status at a glance

View and filter checks on our candidate dashboard

Full detail

See all the data about your check and it's progression

VETTING.com candidate list

Tailored packages

Compile multiple settings & checks into a package

Simplified workflow

Mobile optimised candidate & referee workflows

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Always available global support team, contactable by phone


Why use VETTING.com?

Further Reference Check FAQ

Hopefully we can answer all of your Reference check questions below, but if you have any other questions, please feel free to contact us.

Are there different types of Reference checks? What's the difference?

Yes. VETTING.com offers Basic or Advanced reference checks. Our Basic reference check allows the user to assign a minimum number of references to the candidate, with templated questions corresponding to the type of reference, and attach notes to the candidate and referees.

Our Advanced reference check includes this with more customisation options. These include custom question templates and the ability to determine the type of reference the candidate can use. The Advanced reference check also includes the options of scheduled reminders and review the referee information the candidate has entered before the request is sent out to referees.

What are the stages of the VETTING.com Reference checking process?
  1. Create your customised reference questionnaire/s, confirm how many references you want to collect and the intervals of the automated reminders to both candidates and referees.

    Vetting.com also has reference templates available to use.
  2. Just 30 seconds' work to enter the candidate's details (name, email and phone), or you can bulk upload unlimited candidates for mass hiring.
  3. Candidate receives a text message and email with a link to take them into VETTING.com. They provide digital consent and input the requested referee details.
  4. The client, if they wish, can review the referee details provided by the candidate before the referees are contacted (optionable).
  5. Referees complete the questionnaire inclusive of confirming the candidate's dates of employment and job title.
  6. Client receives a professional report highlighting all the information and answers gathered

    Any discrepancies between what the candidate has provided, and the referee's answers will be highlighted, and our fraud algorithm adds a layer of security to the process.

    The reference check report can also be saved into a PDF.
Who is a referee?

A referee is an individual nominated by the candidate to provide an insight about a candidate's previous work experience, conduct, skills and character.

Why have I been chosen to give a Reference through VETTING.com?

If you have been contacted to provide a reference, it is because the candidate has nominated you and shared your details.

Prospective employers prefer referees to be from a candidate's previous place of employment and ideally a manager that you worked closely with. The potential employer is looking to verify the details provided by a candidate.

The reference can also provide the new employer with an insight into the candidate's conduct, skills and character.

What if the Reference check information provided by the candidate is incorrect?

You can amend any of the details provided by the candidate and input the correct information.

Can the candidate see my Reference check answers?

The candidate will see the progress of the checks but unless they make a request, they won't see the answers provided.

What questions will the referee be asked in a Reference check?

All referees will need to confirm/adjust the dates of employment and the job title provided by the candidates.

The additional questions depend on the client's customised questionnaire. It could be a mix of questions to ascertain a candidate's skillset, personality and conduct.

How does automated referencing benefit the referee?

In contrast to a phone call or having to download a form, referees will be more honest in digital references as they are not being influenced verbally nor getting frustrated with the process. They will know their responses are completely confidential. This will result in the client gaining more in-depth insights that allow you to make better hiring decisions. The information gathered can also be used to aid their onboarding, induction and training.

How does automated referencing benefit the candidate?

Once the candidate has provided the referee details, they can track the progress by seeing updates e.g if the referee has been reminded once by the platform to complete their part of the process.

This visibility ensures a candidate understands where the process is up to, reducing the need to chase the client.