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Top Digital Right to Work Check FAQ

What is the process for a Right to Work check?

There are up to 3 steps in a Right to Work check:

  1. Collect the candidate's identification documents with live photos
  2. Automatically assess the documents provided and use AI to match these to the photos of the candidate
  3. Allow manual verification for below-threshold AI matches.

It really is that simple!

How long do Right to Work checks take?

Once the result has been marked, you can immediately download a summary report.

What documents do I need for a Right to Work check?

The documents required for a Right to Work check depend on the citizenship status of the candidate.

  • For New Zealand citizens - Performing a Right to Work check on a candidate with permanent right to work in New Zealand, before they begin their employment with you, will last for the full term of their employment at your company. The documents required for a Right to Work check on a New Zealand citizen include a passport, birth certificate or citizenship documentation.
  • For non-citizens (including Australian citizens) - These candidates may have limited work rights in New Zealand, and it is important for employers to be aware of these limits. Along with their passport, they will need to provide their valid visa information. They will also need to have their right to work documentation re-checked when their permission to be in New Zealand comes to an end (this is based on the expiry date on the document used for the Right to Work check).



Our platform provides the option of a single or multi check report for all checks that you carry out. All the information you need is available to read and save at the click of a button.

Sneak Peek

Right to Work Check Candidate Flow
Candidate Flow
Right to Work Check Sample Report
Sample Report

Our Platform

Built for humans

Crystal clear self-managed user interfaces with automation

Status at a glance

View and filter checks on our candidate dashboard

Full detail

See all the data about your check and it's progression candidate list

Tailored packages

Compile multiple settings & checks into a package

Simplified workflow

Mobile optimised candidate & referee workflows

Global support

Always available global support team, contactable by phone

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Further Digital Right to Work Check FAQ

Hopefully we can answer all of your Digital Right to Work check questions below, but if you have any other questions, please feel free to contact us.

Who needs a Right to Work check?

All candidates should have their right to work in New Zealand checked - employers should not assume a candidate has the right to work just because they have applied for a position.

How do I check a candidate's documents for a Right to Work check? is built to help and give you peace of mind that the documents provided are true and correct by verifying them automatically. Our system:

  • Checks the documents have not been tampered with, are genuine and belong to the candidate by automatically verifying with official bodies.
  • Verifies that photographs are true of the candidate.
  • Confirms the date of birth is consistent across documents.
  • Checks expiry dates for permission to be in New Zealand are still valid.
  • Cross-references dates with ID documents and work permits.
  • Reports whether there are any restrictions on type of work the candidate is allowed to do e.g., maximum hours per week.
  • Collects documentation from the candidate to explain any difference in names on their ID e.g., marriage/civil partnership/divorce certificate, deed poll, adoption certificate etc.

Our automatic AI likeness-matching system is successful in over 96% of cases. Less than 4% of cases require the user to manually review the identification photos.

Why should I use for a Right to Work check?
  • Audit trail - our platform adds time, date and personnel stamps which are stored, non-editable and available to be exported, should you need to evidence your audit trial.
  • Automated Process - our platform does all the heavy lifting for you, verifying the documents and likeness photos provided by the candidate. Our automatic AI likeness-matching system is successful in over 96% of cases. This removes a ton of hassle and saves the user valuable time.
  • Support - our platform provides support to help guide candidates through the check, making sure they know how and what to complete.
What do the results of a Right to Work check show?

Within, the user will be able to view the result, which may return clear or show working limitations, and then mark this result as 'clear', 'inconclusive' or 'flagged'.

Do New Zealand citizens need a Right to Work check?

Yes. Employers should never assume someone's right to work in New Zealand. You can check a candidate's right to work using their New Zealand passport or documents stated above.

The standalone Visa check can be used for candidates who are known non-Zealand citizens to\ ensure they have a valid visa and permission to work in New Zealand.

Do volunteers need a Right to Work check?

If the work is genuinely voluntary with no payment for services, it is unlikely to require a Right to Work check, though this is subject to the discretion of the employer/overseer and any other checks or qualifications they may require.

For example, many charitable and non-profit organisations require police checks for all volunteers due to the vulnerability of their patrons or because the volunteers will work with children.