VETTING.com facilitates national police checks online in a simplified, automated workflow. One component of our police checks is the Nationally Coordinated Criminal History Check (NCCHC) that are run through the National Police Checking Service of the Australian Criminal Intelligence Commission (ACIC) and review individuals' criminal history. This involves collecting identification information to examine disclosable convictions, court appearances, charges, etc. This type of check is often used to assist in preemployment screening so employers can make informed decisions about individuals and how they might suit a role.
VETTING.com police checks are usually run by employers hiring for positions where the role involves working with vulnerable adults or children. Running a Nationally Coordinated Criminal History Check reduces risk for the company and customers. We also include a Right to Work check within our national police checks alongside the NCCHC, which investigates a candidate's visa restrictions and working rights.
The NCCHC Check Results Report component of our police check report will display disclosable outcomes, including findings of guilt, traffic infringements, suspended sentences, good behaviour bonds etc. If a candidate's information does not match any police records, they will likely receive a result of no disclosable outcomes, and this will be reflected on the certificate issued.
Disclosable outcomes protected as spent convictions or under information release policies will not appear on the NCCHC Check Results Report component. Convictions are spent after 5 years if the offender was a child at the time of the offence, and spent after 10 years if they were an adult at the time.
Charges that have been dropped, findings of non-guilt, and traffic infringements not involving convictions (eg. fines and cautions) will also not appear on a NCCHC Check Results Report component.
There are many different types of documents accepted in order to verify a candidate's identity,
but usually it consists of a primary document i.e. a passport, alongside supporting documents to
verify their name and address.
VETTING.com will guide your candidate through the process, showing them their options and how to upload them.
In about 70% of cases, results are received in minutes once a candidate has supplied all of their information, otherwise if it is referred for further investigation results should be received within 15 business days.
COMPLETION TIME: 70% - IMMEDIATE, REMAINDER - UP TO 3 WEEKS
COVERAGE: AUSTRALIA
Our platform provides the option of a single or multi check report for all checks that you carry out. All the information you need is available to read and save at the click of a button.
Crystal clear self-managed user interfaces with automation
View and filter checks on our candidate dashboard
See all the data about your check and it's progression
Compile multiple settings & checks into a package
Mobile optimised candidate & referee workflows
Always available global support team, contactable by phone
Hopefully we can answer all of your questions below, but if you have any other questions, please feel free to contact us.
A VETTING.com police check looks into an individual's criminal history, and involves collecting identification information to examine disclosable convictions, court appearances, charges, etc. This type of check may be used to assist in screening so employers can make informed decisions about individuals and how they might suit a role. The VETTING.com police check product includes within it a Nationally Coordinated Criminal History Check.
An employer may require potential employees to undergo a police clearance check, particularly if the role involves working with vulnerable people or children. Employers use background screening as a method of protecting their company, their employees, and their customers.
Anyone over the age of 18 can apply for a VETTING.com national police check in Australia through an accredited body. Under-18's require a guardian's signature.
Our platform will update each step of the way throughout the police check application. Once the check has been completed, the platform will show the check as 'complete', and you will be able to view and download the check result which also includes the NCCHC Check Results Report.
As our police checks are used for pre-employment screening purposes, it is a pre-requisite
that the candidate has the right to work in Australia. Additionally, in order to meet the
ACIC identify verification requirements in an automated manner, we capture specific
identity & document information that are the same as those required in the
Right to Work check.
Therefore, we run the two in tandem on all VETTING.com police checks.
Our inclusion of the automated Right to Work check
ensures the candidate's correct information is passed on to the ACIC by decreasing the
possibility of human error, which can lead to a disclosable outcome being missed.
However, if a candidate does make a mistake in the identity verification phase and
causes a flagged result, you can simply request corrections or make them yourself rather
than starting the entire police check over again.
VETTING.com will notify clients and candidates as soon as your police check has been
processed.
Candidates can download a copy of their NCCHC Check Results Report for their own records
directly from the VETTING.com platform.
In short, yes! In July 2018, the ACIC renamed the National Police Check (NPC) to be the Nationally Coordinated Criminal History Check (NCCHC). There is no difference between the content of the checks, and many people refer to this type of check as a 'police check', or 'ACIC police check'.
Using VETTING.com, you can request and track police and other pre-employment checks in one, easy to use platform. Once you've signed up with VETTING.com, you can add your candidates who will then be notified and guided through the information they need to complete. Throughout the whole process you, as a VETTING.com user, are able to see where the candidate is in the process and when the results are ready.
In specific circumstances, a check can be marked as an urgent priority. This may be related to an emergency or disaster situation, a medical or political circumstance, or a child-related process like adoption. It does not apply in circumstances where the applicant cannot begin work because the check result hasn't been received, or because the check has been delayed.
It is not recommended to employers to allow their candidates to begin work prior to the Nationally Coordinated Criminal History Check being returned. This is to protect the employer's company, current employees and customers.
All we need are your occupation details, personal details, 5 years of address history and proof of identification (usually a passport, driver's license etc.). We also accept various forms of alternative identification if the traditional forms are not held.
In general, no. This is because different depths of checks may be required for different roles, companies and industries. If a candidate applies for a different occupational position, their previous police check cannot be used. This is also because it is a 'point-in-time' check, and offences may have occurred since that time.
Yes. VETTING.com support volunteer police checks, which can be conducted for candidates volunteering with a non-profit, charitable organization, or undertaking an unpaid vocational position as a condition of study, or other volunteer work.
You can check the eligibility guide online or alternatively, if you can answer 'no' to each of these questions, your candidate qualifies as a volunteer:
Some examples of roles that are eligible for a VETTING.com volunteer police check are:
These roles are eligible as they are entirely voluntary, unpaid and provide a service to a third party.
Some examples of roles that are ineligible for a volunteer police check are:
Being a foster carer (or within the household) is voluntary, however usually they receive payment for their service, therefore all members of the household aged 18 and over would not be eligible for a volunteer police check.
Companies and employers have a duty of care to ensure the safety of their staff (paid and voluntary), as well as any vulnerable people their staff encounter and obtaining a criminal history check in Australia is vital for this. Companies who are governed by regulatory bodies, such as the ACNC, have standards set for them outlining who needs to be checked and how often. If you are unsure whether your company is meeting requirements, we recommend checking with your relevant regulatory body.
The same process is used as VETTING.com employee police checks and therefore takes the
same amount of time to process. The only difference is on the side of the ACIC, where
they determine charges to the company.
The volunteer would need to complete the police clearance check application form and
provide the same documentation as an employee, to verify their identity. As the employer,
you will be asked to specify that the applicant is a volunteer at the relevant point in
the process. Once the application is complete, the applicant can download a digital copy
of their NCCHC Check Results Report.
Our platform is there to make everyone's lives easier. As an employer, your dedicated Customer Success Manager will train you on how to add a candidate, request checks, see how they are progressing through the checks and view the results at a click of a button. As a candidate, the easy-to-use platform will guide you through exactly what information you need to provide and what to do next. And if you ever need help, our support team is just a call or click away.
VETTING.com removes the hassle, friction, and pain from the background screening process. It is intuitive, slick, and seamless for clients, candidates, and referees. Our platform centralises all your background screening in one location for a faster, fully compliant, and more cost-effective process. VETTING.com can be used on any device allowing clients, candidates, and referees to complete their respective parts of the process anywhere, at any time.
If you are interested in using VETTING.com to speed up, add security and improve your candidates experience of the background checking process, please contact us and we can show you how the platform works.