Release Notes

VETTING.com communicates system changes to customers to detail upgrades that enhance the user experience and offer new features, but also to detail changes that may affect security, availability, processing integrity, or confidentiality.

16.5.0 - 19/9/2025

Basic Access NI Check consent updates
Basic Access NI Check name history capture
Basic Access NI Check form steps and instructions improvement
Notable bug fixes:
- Package Availability improvements related to sub-customers
- DBS Basic: Mobile and passport number validation improvements
- Unarchived candidates now able to login
- Credit check resubmission billing issue
- Event log corrections
- CRIM: Medicare expiry date edge case
- Address history end date flexibility restored

16.4.0 - 31/8/2025

Address History upgrade to better guide the users and set the to date automatically
Address History validation improvements
API security improvements and database optimisations
DBS Basic: Employer name validation improvement
Improved international passport number validation
Notable bug fixes:
- CRIM: Hid certificate download option for scrubbed checks
- Delete candidates authorisation issues
- Medicare expiry date with no day resubmission issue
- Renewal reminder date calendar selection issue
- Event log creation issues
- VEVO: Handling certain types of error responses
- Passport details not always visible on Candidate Profile

16.3.0 - 14/8/2025

SmartRecruiters Integration: Production app integration enablement
BPSS: Form refinements completed to utilise branched flows
Referee search: Optimisation to improve speed of search
IDV: Passport and/or driver licence details captured shown on check reports
Notable bug fixes:
- Package: Availability and permission bugs resolved
- Fixed showing of archived candidates in certain scenarios
- Minor DBS Basic processing fixes related to Other Names
- No candidate field custom checks no longer send notification or show on candidate dashboard

16.2.0 - 31/7/2025

User Management: Ability to delete users
VEVO: Adding visa expiry date to the report
Candidate Review: Allowing line returns in notifications
Candidate Review: Send SMS to candidate for quicker responses
Notable bug fixes:
- DBS Basic: Ensuring middle name appears on certificate
- Smart Recruiters: Solving token issue
- Event Logs: Stopping repeated logs from showing during check polling
- Referee Search: Fixing up referee search on candidate list
- NZ RTW: Addressed issue where visa pathway didn't work properly'

16.0.0 - 9/7/2025

Notifications: Support new Irish SMS sending regulations and stop NZ SMS sending due to regulations
UK Credit check: Expansion to support longer flat/unit numbers/names
DBS Basic: New check with integrated IDV
Notable bug fixes:
- Users stopped from sharing an email address with a candidate to stop login issues
- CRIM: Fixed pricing for Residency Retry surcharges
- Custom Checks: Signature field presentation issues
- Custom Checks: New multi-page check fields not showing on report

15.9.0 - 20/6/2025

Referencing: Capture of name history for reference checks so that previous names can be communicated to referees
Referencing: Line return support in reference templates
DBS: Support for more name history scenarios
Notifications: Consolidation of unstarted package check reminders
CRIM: Residency Retry to show up as surcharges
Notable bug fixes:
- Surcharges: Logs are showing original rather than converted currency

15.8.0 - 5/6/2025

Check Details: Added new candidate profile link for easier navigation
UK Credit: Added support for Isle of Man and Channel Island addresses
Security: Enhanced database security to even higher level
Notable bug fixes:
- Custom Check: Fixed signature component
- Custom Check: Resolved other minor glitches with custom check builder
- Reference: 'Can only confirm' logic validation correction
- Reference: Inconsistent state between Candidate and Admin view
- Bullhorn: Fixed bugs related to phone number international dialling code
- Candidate Profile: Name validation issue resolved
- DS: Licence checking process fixed to ensure accuracy in validation

15.7.0 - 21/5/2025

Candidate Specific Terms & Conditions added to initial account setup
CRIM: Reduced the retention period for AU driving licence card number to minimum
DISQ: New UK Disqualified Officers check added
BSD: New standard BPSS Supporting Documents collection check addede
DBS: Support for non-GB UK driver licence numbers
Notable bug fixes:
- VEVO: Handling of certain 'No visa' codes added in
- Custom Check builder UI cleanup
- Reports section crashing for Read only users
- Candidate profile NI number unable to be saved

15.6.0 - 8/5/2025

Candidate: Improved name validation in create candidate and profile
Support: CS ability to assist candidates and users with password resets
IDV: Document requirements warning for candidate
Custom: Document downloads available on check details page
International checks: Specific address country prompting
DRTW: Optimised results retrieval mechanism
Notable bug fixes:
- CRIM: ACT/NT driver licences now support older formats
- CRIM: Submission issues with certain document combinations
- CRIM: Marriage Certificate image showing in appropriate section

15.5.0 - 23/4/2025

Referencing: Added marking buttons to check details page
Referencing: Added referee names and initials to check bubbles and menu for navigation purposes
Custom Checks: Builder UI updated to switch between view and edit modes
Custom Checks: Pages of fields are now manageable
Custom Checks: Sections of fields are now manageable
Custom Checks: Field separators can now be added
Custom Checks: Rich text fields now have a toolbar UI to add formatting
Notable bug fixes:
- CRIM: VIC driver licences now support registration year which can sometimes be mandatory
- UI issues on check details page

15.4.0 - 8/4/2025

VEVO: Upgraded integration connection
Referencing: Confirm reference package options related to requiring questions be answered
API: Replacement of FE APIs with Core API
Infrastructure security upgrades
Notable bug fixes:
- DBS: Position applied for validation fix
- CRIM: Sensitive data access fix

15.3.0 - 26/3/2025

User notifications available for when whole packages are completed
DBS: NI number collection added along with mobile number verification
Address history messaging updated
DBS/DS/ANI: Data retention rules updated to align with government rules around no scrub and delete options for 6 months
Referencing: Cleaning up answer section for references without referee responses
Infrastructure security upgrades
Notable bug fixes:
- Adverse Media: Handled supplier related issue

15.2.0 - 13/3/2025

Client self service registration form
User specific sensitive data access setting created
Referencing: Employment confirmation facility
Referencing: Email check prompting for candidates
AFP: Skip VEVO checks so that overseas checks can be done
Social Media: Better capture of username handles
Infrastructure security upgrades
Notable bug fixes:
- Fixing finer details of audit logs
- Referencing: Better gap handling after initial submission
- Referencing: Incorrect showing of Attention Required for completed checks
- Report: Fixing up issues with large PDF handling
- Surcharges: Added to invoices in month when incurred

15.1.0 - 5/3/2025

Custom Checks: Check builder allows for fields to be re-ordered
Renewals: Check renewal date now viewable / editable
AU IDV: ConnectID package upgrade
Infrastructure: Check services upgraded
Notable bug fixes:
- Event log messaging issues
- Referencing: Numbering problems related to cancelled checks solved
- Referencing: References missing from reports after user edits made
- Custom Checks: Check builder made more stable with upload/download fields
- CRIM: Document verification issues related to certain document mixes

15.0.0 - 13/2/2025

CRIM: Surcharge fee standardisation
Billing: Licence fees to come through standard billing
Surcharge list: Ability to edit surcharges with original currency
DBS: Addition of non-UK driver licence identification option
Notable bug fixes:
- REF: Correcting gap and name validations
- Accounts page issue resolution
- Various role and permission issues resolved
- Reports: Fixing up some of the Raw data filters

14.8.0 - 10/1/2025

API Platform Upgrade
Extra site caching to improve performance
Customer and User change logging
CRIM: Offline verification feature available for if documents can't be automatically verified
DBS: Screener supplied field validations added
Surcharge list: Refinements to support currency conversion
Notable bug fixes:
- DBS: Paper certificate alternate address fix
- DBS: Data validation fixes to ensure successful submissions
- CRIM: Bank card name validation issues fixed
- CRIM: Marriage certificate and name change document validation issues fixed
- REF: Optional referee question fields fix

14.6.0 - 6/12/2024

Surcharge list: Provision for the showing of surcharges on each check
Referencing: Ordering of references aligned throughout the platform and with date order
Report: Comments and attachment notes to appear on the screening report
IDV: Updated IDV flow to minimise documentation needed for ConnectID flow
CRIM: DVS document validation refinements
Notable bug fixes:
- Security remediations highlighted in annual Penetration Test
- AU Credit Check: Correct reporting of matches
- Referencing: Referee notification mobile layout improved
- Reports: Billing filter fixed
- Billing: Resubmitted DBS Basic checks were causing additional billing entry

14.5.0 - 20/11/2024

AU IDV Check: Primary option upgraded to offer ConnectID with CloudCheck fallback
UK Credit Checks: Address review step to allow user to make corrections instead of the check getting held up
Referencing: Removed unnecessary elements from Personal References for improved privacy
Comment notifications: Ability to send a notification to support when making a check comment
Candidate unarchiving automated when new checks are added to archived candidates
Updated country names to match latest standards
Notable bug fixes:
- Renewal reminders fixed
- Referencing: Status issues fixed
- Referencing: Fixed Attention Required flag for exhausted referee reminders
- Added in Scrub, Delete and Unarchive Candidate options for archived candidates without checks showing

14.3.0 - 5/11/2024

Major platform infrastructure upgrades
Notable bug fixes:
- Removal of Customer Terms and Conditions link from Candidate set password screen
- Making candidates without checks more easily searchable
- DBS: Evidence Checked By format validation added
- AML: Check report to handle certain edge cases
- CRIM: Refined document mix offering and validation fixes

14.2.0 - 17/10/2024

Custom Checks: User Fields showing on Screening Report
DRTW: Rejection reasons showing on Screening Report
DRTW: Fraud reaons showing on Screening Report for bypassed checked
DBS Basic: Validation improvements to reduce bad submissions
CRIM: Additional ID pre-validations and instructions to candidates
REF: Career break evidence showing on Screening Report
Candidate invite emails customisable for Enterprise customers
Notable bug fixes:
- CRIM: QLD birth certificate number and name validation fixes
- Referencing screening report layout and UI fixes
- Certain checks completing too early
- Dashboard showing duplicate checks when using date filters

14.1.0 - 27/09/2024

All Checks: Maiden name able to span across other previous names
Smart Recruiters: Integration APIs setup
AU IDV: New ConnectID integration basic implementation setup
Referencing: Reference consent documents sent with referee invites
Notable bug fixes:
- Status: Fixes to check statuses
- AU IDV: 3rd party link expiry handling
- CRIM: Document validation fixes
- CRIM: DCO handling not being honoured on dashboard

14.0.0 - 13/09/2024

Companies House: Fully automated check integrated
Package completed reported on screening report
Customer Admins can delete candidates and checks themselves for Data Retention management
CRIM: Overseas name change documents supported
CRIM: Improved ID documentation flow for quicker validation feedback
Notable bug fixes:
- REF: Unusual Attention required state to have explanation and actions
- CRIM (Special Provisions): Refinements and fixes to process
- Improvements to Candidate list searching for archived candidates and REF checks
- Ensure proper removal of old references
- DBS Basic: Improvements to failure reporting
- DRTW: IDV redirection process fixed for all checks
- Custom: Custom check process refined and fixed
- Candidate profile building name address issue

13.9.0 - 27/08/2024

100P: Support for foreign passports with a visa
CRIM: Updated consent text to aline with new ACIC guidelines
CRIM: Overseas Marriage Certificates supported
CRIM: Multiple document verifications completed
EIDV: New EU IDV check
Referencing: New Reference Replacement Document upload button available for Standard Users
Referencing: Referee notifications have Reply-To set to be the requesting user for any off platform reference communications
DBS: Paper Certificate and E-Number details shown on Submitted Details page
Various Checks: Document verification fields available in user Fields page
Various Checks: Edit and Candidate Review options for checks requiring fixes
Notable bug fixes:
- CRIM: Document Check results made accurate
- Missing archive check option for certain completed checks
- Screening report selection check request dates incorrect
- Advanced search filter bugs
- Candidate dashboard inconsistencies

13.8.0 - 13/08/2024

DRTW / GIDV: Compressed images for quicker loading screeening reports
DRTW: Additional fraud flags and ID screening information shown on report
DRTW: Manual Override mechanism available
Candidate Dashboard: Optimised candidate search for better performance
DBS Basic: Improved validations for reduced check failures
Candidate: Mobile country name tooltip
Candidate: Bulk upload improvements and sample file updated
Notable bug fixes:
- Candidate Dashboard: Corrected status numbers for date fiters
- ACIC: Check report issues resolved around marriage certificate
- Candidates: Duplicate candidate context login issues resolved
- Login as Referee: Fix for some customers
- Submitted Details: Attachment section alignment for Driver Licence
- Co-branding: JPG logo issues resolved

13.7.0 - 26/07/2024

Preparation work for candidate dashboard performance upgrade
New AU check: ConnectID Bank ID Verification check
Notable bug fixes:
- Referencing: Unable to approve referee changes in certain circumstances
- UK Credit Check: Supplier credential update mechanism made more robust
- Disclosure Scotland: Checks were unavailable on the platform
- Candidate Profile: Fixed bad data for some candidate profile pages
- UI: Some buttons and features unresponsive in certain situations
- Candidate Link: Fixed redirects for all invite links

13.6.0 - 05/07/2024

Referencing: Notes to Candidate and Referee now expanded for clearer communication and instructions
Referencing: Clearer instructions for UK National Insurance number
Referencing: Clearer instructions for Referees
Referencing: Candidate can now edit and delete unresponsive referees
Login and login screen improvements for SSO users
Remember me option for longer user sessions
CRIM: New consent page to align with ACIC rules
CRIM: New DCO process to restrict access to Customer Admins only and allow candidate dispute
CRIM: All verifiable documents to have DVS validations done
Notable bug fixes:
- Referencing: Candidate can now edit after being asked to fill gaps
- Referencing: Candidate referee cancellation fix
- Referencing: Activity to review same network flag fix
- Notifications: Stopping the triplicate new check notification

13.4.0 - 03/06/2024

Front End Framework upgrades
New date filter options to search for renewals and billing periods
Referencing: New generic referee login
Referencing: New referee emails with immediate decline mechanism
Expiring Soon notification updates
MFA: Support for Read Only users
DRTW: Improved address data entry message
WWC: New volunteer check handling
User login session timeout extended
Notable bug fixes:
- DRTW: Check status fixes for certain candidate edge cases
- API: Better validation for phone numbers and dates of birth
- UI: Various minor UI fixes

13.2.0 - 13/05/2024

API Framework upgrades
Check Services Framework upgrades
AzureAD SSO integration
Referencing: Ability for users to support referees
Referencing: Ability for candidates to add in additional referees after submission
Notable bug fixes:
- Report: Fixing API check report
- Report: Turnaround times to show correct times
- UI: Various minor UI fixes

13.0.0 - 07/03/2024

Notifications: Package requests only generate one status change notification now instead of one per check
AU Checks: Medicare cards now support days in expiry date for newer cards
DBS Checks: Onboarding now quicker with newer CS tools
DBS Basic Checks: Service migrated to new codebase with better check validation and performance
Report: Adding Customer Name field to report
Notable bug fixes:
- AU CRIM Check: Fixing up certain document mixes to ensure validation can occur
- AU RTW Check: Date of birth matching validation fix
- UK DRTW Checks: Resolved passport image not showing issue
- Report: Fixing check type filter and billing time values

12.8.0 - 13/02/2024

UK RTW: Handling of new Very High matching certainty profile
UK RTW / GIDV: Showing driver licence and other ID images on report
Notable bug fixes:
- AU CRIM Check: Always showing visa information if present
- AU CRIM Check: Overseas passport display on 3 IDV images
- Referencing: Manage Reference Templates button shown again to customers
- Referencing: Allowing non-breaking reference type changes
- Package: Package settings expansion issue in new packages

12.7.0 - 30/01/2024

Referencing: New referee rejection flow for screeners
Referencing: Replacement document file type guidance
International Checks: Removal of Afghanistan, Russia and Ukraine
Social Media Check: Work/Education fields made mandatory
Notable bug fixes:
- Social Media Check: Report blurriness fixed
- AU CRIM Check: Showing correct IDV licence image
- AU CRIM Check: Occupation town validation fix
- Custom Check: Address history validation fix

12.6.0 - 10/01/2024

Auto-focus of search box on customer tree selection screen
Screening Report / Email notification co-branding facility for Professional customers
DBS: Stopping the 1 year auto-scrub feature to give retention control back to customers
Notable bug fixes:
- Candidate Dashboard check listing logic fix

12.5.0 - 21/12/2023

State customisations for Working with Children Verification
Reference replacement document type restriction to ensure it shows on check report
DRTW: Additional warning information on check report
CRIM: Medicare number checksum validation
CRIM: Occupation location validation
Custom Check builder improvements
Notable bug fixes:
- Turnaround and billing time data fixes
- MFA flow improvements
- Address field and unit number validation improvements
- Old packages not showing reminder schedule for Enterprise customers
- Dashboard filter numbers incorrect
- Referee text search broken for Standard Users

12.4.0 - 7/12/2023

Customer Admins fully visible to Standard Users in Owner's list
Candidate Dashboard Completed column change to Submitted
Custom Hybrid check workflow status improvements
New Working with Children Check result statuses
DBS Basic ID option improvements
Notable bug fixes:
- Filter totals corrected
- Reference and Candidate reminder fixes
- DBS Adult First check action menu fixed
- Some historical reporting dates and times fixed

12.3.0 - 24/11/2023

New enterprise feature: Candidate reminder schedule and content customisable
DBS ID Document wording updates
UK Credit Check Address validation improvements
Cross customer candidate login capabilities
Removal of leading/trailing spaces from candidate request fields
Notable bug fixes:
- All Annual Pen Test High vulnerabilities (2)
- Address history validation fixes
- Custom check builder download document fix for PDFs
- Required Identification Document validation fixes

12.2.0 - 9/11/2023

Candidate DOB shown on hover on the dashboard
Custom checks setting to copy collected fields into new Candidate Profile custom fields
Candidate Profile to have new custom fields visible and manageable
AU CRIM check has Occupation Position guidance to meet ACIC requirements
DBS Basic checks to have ID DOB fields with validation
Custom email sender and login page co-branding for Enterprise Licenses
Notable bug fixes:
- Manage Reference Templates button shown again on Account page
- Custom Check Download Document Upload fix
- Screening report layout refinements and cut off document image fixes
- JobAdder setup fixes

12.1.0 - 30/10/2023

Candidate reminders now sent by SMS as well as email
Billing Time shown on Raw Data Report
NZ IDV Report expanded to support NZ Passport
Additional Name validation improved to compare with current name
AU Credit related checks to now show Address Verification information
DBS Standard and Enhanced barred lists now pre-populated
Notable bug fixes:
- Historical submission time / turnaround time corrected as much as possible
- DBS Standard and Enhanced fixes
- GIDV completion fixes
- Billing data corrections

12.0.0 - 17/10/2023

NZ Right to Work Check
NZ Police Vetting Check
Raw Data Report to include option for showing Archived Candidates
Alignment of customer segmented image storage across all checks
Basic DBS: Driver License additional document option added
Standard & Enhanced DBS: Consent page changes and mobile number removal
Notable bug fixes:
- Basic DBS: Integration issues related to Address Lines and Driver License fixed
- Digital Signature issues resolved
- Bullhorn redirects fixed
- PDF report page breaks added

11.9.0 - 02/10/2023

Bulk Archive & Unarchive Candidate feature
DBS Basic E-Number shown on interim screening report
UK Digital Right to Work share code shown on screening report
JobAdder integration automated setup
Ability for non-licenced read only users to view all check screening reports
Notable bug fixes:
- DBS Standard & Enhanced fixes to Volunteer and Adult First checks
- Custom check validation issues corrected
- Consistent Co-branding on screening report for multi-branch customers
- Ireland customer Account page pricing fix
- Pre-'archive feature' candidates now searchable

11.8.0 - 19/09/2023

Read Only User access type
Search box for Customer tree
Mobile date input upgrade
Customer contract back-office upgrades
Re-enablement of package edits after improvements to avoid screening report breakages
Notable bug fixes:
- Recording of candidate submission date corrected for better reporting going forward
- Custom check validation issues corrected
- Archived check search performance improvements
- Address validation improvements

11.7.0 - 07/09/2023

Basic JobAdder ATS Integration
Custom Check document for download field
Custom Check rich text field type
Custom Check hybrid types with VETTING.com processing
Notable bug fixes:
- UK Credit check addressing improvements
- Package restrictions to stop breakages for in-use packages
- Referencing wording and field improvements
- Archive and unarchive search and action fixes
- DBS Standard & Enhanced refinements

11.6.0 - 28/08/2023

Account Overdue flag to warn when account is at risk of deactivation
New Global IDV check
Common candidate search performance improvement
Candidate profile page ID section per country refinements
Login as User functionality added for Customer Admins
DBS Standard & Enhanced refinements
Notable bug fixes:
- Stop early cancel checks from being billed
- Referee reminder schedule fixes to stop multiple emails being sent
- API: Authenticated screening report link fixed
- Referencing fixes

11.5.0 - 07/08/2023

DBS: Standard and Enhanced integration enhancements for faster turnaround
DBS: Standard and Enhanced Volunteer and Adult First Checks added
Use VEVO direct check for all right to work check components
NZ Credit Check added
NZ Visa Check added
ROI Medical Registry Check added
Notable bug fixes:
- Screening report layout enhancements for co-branding logos
- Performance optimisations
- AU Right to Work check identification country option refinements
- Referencing fixes
- Restriction of incompatible file uploadsd

11.3.0 - 18/07/2023

Updated international criminal and credit check country lists
New VEVO direct check to Office of Home Affairs
VEVO check report refinements
Australian police check no longer supported identity document type removals
Notable bug fixes:
- AU Directorship check report cessation date fix
- AML check report fixes
- DS check validation fixes
- Referee do not contact fixes

11.2.0 - 23/06/2023

AML: New screening report for AML, PEPs, Sanctions, Adverse Media checks
Integrations: Bullhorn advanced integrations capability
Integrations: Bullhorn certification creation capability
Integrations: Bullhorn candidate certifications add upon check completion
Referencing: Candidate signature collected and displayed to referee
DBS: Client Name and Sector auto-populated
Notable bug fixes:
- MFA issues resolved
- Form validation issues resolved
- False attention required flagging resolved
- DRTW error handling improvements