Release Notes
VETTING.com communicates system changes to customers to detail upgrades that enhance the user experience and offer new features,
but also to detail changes that may affect security, availability, processing integrity, or confidentiality.
16.9.0 - 25/11/2025
-
Notable bug fixes:
- CRIM: Check activity polling more reliable to ensure check proceeds as quickly as possible
- Audit log duplications and incorrect status display fixed
- New consent document only shown on appropriate checks
- CRIM: Secondary document display fix
- REF: Stopping creation of gap while waiting for user approval
- SMS reminders disabled to see impact of email only reminders
16.8.0 - 14/11/2025
- CRIM: New summary section on ID page to highlight validation errors
- AML: PEPs, Sanctions & Adverse Media checks to capture full name history to highlight need for further checks
- International Check refinements for EU countries and better ID checking
- New internally managed DBS Role Management
- Address History improvements for new current addresses and refined messaging
- DRTW middle name check
-
Notable bug fixes:
- Referee search
- Credit check billing issue
- Bullhorn integration mobile number formatting problem
- Reference replacement document error on check details
- NZRTW check fixing the Visa flow
16.7.0 - 31/10/2025
- Check Role Management feature for complex check initialisation screens
- PQAL: Consent doc download
- Infrastructure security upgrades
- Search speed improvements
-
Notable bug fixes:
- Forget Me / Data Request email notifications to be sent to all customer admins
- Better login validation
- Referee navigation styling fix
- Add user page fix for customer admins
- Add candidate validation styling fix
16.6.0 - 10/10/2025
- New Professional Qualification Check
- NZMoJ: New identity proof options
- User management capability for Customer Admins
- Academic check upgrades to support My eQuals and other evidence collection
- International check upgrades to better show the check's country
- Candidate data capture navigation steps improvement
-
Notable bug fixes:
- Delete candidate fixed
- CRIM: Fixed event logs related to ID verification
- AFP: Offline verification didn't send appropriate notifications
16.5.0 - 19/9/2025
- Basic Access NI Check consent updates
- Basic Access NI Check name history capture
- Basic Access NI Check form steps and instructions improvement
-
Notable bug fixes:
- Package Availability improvements related to sub-customers
- DBS Basic: Mobile and passport number validation improvements
- Unarchived candidates now able to login
- Credit check resubmission billing issue
- Event log corrections
- CRIM: Medicare expiry date edge case
- Address history end date flexibility restored
16.4.0 - 31/8/2025
- Address History upgrade to better guide the users and set the to date automatically
- Address History validation improvements
- API security improvements and database optimisations
- DBS Basic: Employer name validation improvement
- Improved international passport number validation
-
Notable bug fixes:
- CRIM: Hid certificate download option for scrubbed checks
- Delete candidates authorisation issues
- Medicare expiry date with no day resubmission issue
- Renewal reminder date calendar selection issue
- Event log creation issues
- VEVO: Handling certain types of error responses
- Passport details not always visible on Candidate Profile
16.3.0 - 14/8/2025
- SmartRecruiters Integration: Production app integration enablement
- BPSS: Form refinements completed to utilise branched flows
- Referee search: Optimisation to improve speed of search
- IDV: Passport and/or driver licence details captured shown on check reports
-
Notable bug fixes:
- Package: Availability and permission bugs resolved
- Fixed showing of archived candidates in certain scenarios
- Minor DBS Basic processing fixes related to Other Names
- No candidate field custom checks no longer send notification or show on candidate dashboard
16.2.0 - 31/7/2025
- User Management: Ability to delete users
- VEVO: Adding visa expiry date to the report
- Candidate Review: Allowing line returns in notifications
- Candidate Review: Send SMS to candidate for quicker responses
-
Notable bug fixes:
- DBS Basic: Ensuring middle name appears on certificate
- Smart Recruiters: Solving token issue
- Event Logs: Stopping repeated logs from showing during check polling
- Referee Search: Fixing up referee search on candidate list
- NZ RTW: Addressed issue where visa pathway didn't work properly'
16.0.0 - 9/7/2025
- Notifications: Support new Irish SMS sending regulations and stop NZ SMS sending due to regulations
- UK Credit check: Expansion to support longer flat/unit numbers/names
- DBS Basic: New check with integrated IDV
-
Notable bug fixes:
- Users stopped from sharing an email address with a candidate to stop login issues
- CRIM: Fixed pricing for Residency Retry surcharges
- Custom Checks: Signature field presentation issues
- Custom Checks: New multi-page check fields not showing on report
15.9.0 - 20/6/2025
- Referencing: Capture of name history for reference checks so that previous names can be communicated to referees
- Referencing: Line return support in reference templates
- DBS: Support for more name history scenarios
- Notifications: Consolidation of unstarted package check reminders
- CRIM: Residency Retry to show up as surcharges
-
Notable bug fixes:
- Surcharges: Logs are showing original rather than converted currency
15.8.0 - 5/6/2025
- Check Details: Added new candidate profile link for easier navigation
- UK Credit: Added support for Isle of Man and Channel Island addresses
- Security: Enhanced database security to even higher level
-
Notable bug fixes:
- Custom Check: Fixed signature component
- Custom Check: Resolved other minor glitches with custom check builder
- Reference: 'Can only confirm' logic validation correction
- Reference: Inconsistent state between Candidate and Admin view
- Bullhorn: Fixed bugs related to phone number international dialling code
- Candidate Profile: Name validation issue resolved
- DS: Licence checking process fixed to ensure accuracy in validation
15.7.0 - 21/5/2025
- Candidate Specific Terms & Conditions added to initial account setup
- CRIM: Reduced the retention period for AU driving licence card number to minimum
- DISQ: New UK Disqualified Officers check added
- BSD: New standard BPSS Supporting Documents collection check addede
- DBS: Support for non-GB UK driver licence numbers
-
Notable bug fixes:
- VEVO: Handling of certain 'No visa' codes added in
- Custom Check builder UI cleanup
- Reports section crashing for Read only users
- Candidate profile NI number unable to be saved
15.6.0 - 8/5/2025
- Candidate: Improved name validation in create candidate and profile
- Support: CS ability to assist candidates and users with password resets
- IDV: Document requirements warning for candidate
- Custom: Document downloads available on check details page
- International checks: Specific address country prompting
- DRTW: Optimised results retrieval mechanism
-
Notable bug fixes:
- CRIM: ACT/NT driver licences now support older formats
- CRIM: Submission issues with certain document combinations
- CRIM: Marriage Certificate image showing in appropriate section
15.5.0 - 23/4/2025
- Referencing: Added marking buttons to check details page
- Referencing: Added referee names and initials to check bubbles and menu for navigation purposes
- Custom Checks: Builder UI updated to switch between view and edit modes
- Custom Checks: Pages of fields are now manageable
- Custom Checks: Sections of fields are now manageable
- Custom Checks: Field separators can now be added
- Custom Checks: Rich text fields now have a toolbar UI to add formatting
-
Notable bug fixes:
- CRIM: VIC driver licences now support registration year which can sometimes be mandatory
- UI issues on check details page
15.4.0 - 8/4/2025
- VEVO: Upgraded integration connection
- Referencing: Confirm reference package options related to requiring questions be answered
- API: Replacement of FE APIs with Core API
- Infrastructure security upgrades
-
Notable bug fixes:
- DBS: Position applied for validation fix
- CRIM: Sensitive data access fix
15.3.0 - 26/3/2025
- User notifications available for when whole packages are completed
- DBS: NI number collection added along with mobile number verification
- Address history messaging updated
- DBS/DS/ANI: Data retention rules updated to align with government rules around no scrub and delete options for 6 months
- Referencing: Cleaning up answer section for references without referee responses
- Infrastructure security upgrades
-
Notable bug fixes:
- Adverse Media: Handled supplier related issue
15.2.0 - 13/3/2025
- Client self service registration form
- User specific sensitive data access setting created
- Referencing: Employment confirmation facility
- Referencing: Email check prompting for candidates
- AFP: Skip VEVO checks so that overseas checks can be done
- Social Media: Better capture of username handles
- Infrastructure security upgrades
-
Notable bug fixes:
- Fixing finer details of audit logs
- Referencing: Better gap handling after initial submission
- Referencing: Incorrect showing of Attention Required for completed checks
- Report: Fixing up issues with large PDF handling
- Surcharges: Added to invoices in month when incurred
15.1.0 - 5/3/2025
- Custom Checks: Check builder allows for fields to be re-ordered
- Renewals: Check renewal date now viewable / editable
- AU IDV: ConnectID package upgrade
- Infrastructure: Check services upgraded
-
Notable bug fixes:
- Event log messaging issues
- Referencing: Numbering problems related to cancelled checks solved
- Referencing: References missing from reports after user edits made
- Custom Checks: Check builder made more stable with upload/download fields
- CRIM: Document verification issues related to certain document mixes
15.0.0 - 13/2/2025
- CRIM: Surcharge fee standardisation
- Billing: Licence fees to come through standard billing
- Surcharge list: Ability to edit surcharges with original currency
- DBS: Addition of non-UK driver licence identification option
-
Notable bug fixes:
- REF: Correcting gap and name validations
- Accounts page issue resolution
- Various role and permission issues resolved
- Reports: Fixing up some of the Raw data filters
14.8.0 - 10/1/2025
- API Platform Upgrade
- Extra site caching to improve performance
- Customer and User change logging
- CRIM: Offline verification feature available for if documents can't be automatically verified
- DBS: Screener supplied field validations added
- Surcharge list: Refinements to support currency conversion
-
Notable bug fixes:
- DBS: Paper certificate alternate address fix
- DBS: Data validation fixes to ensure successful submissions
- CRIM: Bank card name validation issues fixed
- CRIM: Marriage certificate and name change document validation issues fixed
- REF: Optional referee question fields fix
14.6.0 - 6/12/2024
- Surcharge list: Provision for the showing of surcharges on each check
- Referencing: Ordering of references aligned throughout the platform and with date order
- Report: Comments and attachment notes to appear on the screening report
- IDV: Updated IDV flow to minimise documentation needed for ConnectID flow
- CRIM: DVS document validation refinements
-
Notable bug fixes:
- Security remediations highlighted in annual Penetration Test
- AU Credit Check: Correct reporting of matches
- Referencing: Referee notification mobile layout improved
- Reports: Billing filter fixed
- Billing: Resubmitted DBS Basic checks were causing additional billing entry
14.5.0 - 20/11/2024
- AU IDV Check: Primary option upgraded to offer ConnectID with CloudCheck fallback
- UK Credit Checks: Address review step to allow user to make corrections instead of the check getting held up
- Referencing: Removed unnecessary elements from Personal References for improved privacy
- Comment notifications: Ability to send a notification to support when making a check comment
- Candidate unarchiving automated when new checks are added to archived candidates
- Updated country names to match latest standards
-
Notable bug fixes:
- Renewal reminders fixed
- Referencing: Status issues fixed
- Referencing: Fixed Attention Required flag for exhausted referee reminders
- Added in Scrub, Delete and Unarchive Candidate options for archived candidates without checks showing
14.3.0 - 5/11/2024
- Major platform infrastructure upgrades
-
Notable bug fixes:
- Removal of Customer Terms and Conditions link from Candidate set password screen
- Making candidates without checks more easily searchable
- DBS: Evidence Checked By format validation added
- AML: Check report to handle certain edge cases
- CRIM: Refined document mix offering and validation fixes
14.2.0 - 17/10/2024
- Custom Checks: User Fields showing on Screening Report
- DRTW: Rejection reasons showing on Screening Report
- DRTW: Fraud reaons showing on Screening Report for bypassed checked
- DBS Basic: Validation improvements to reduce bad submissions
- CRIM: Additional ID pre-validations and instructions to candidates
- REF: Career break evidence showing on Screening Report
- Candidate invite emails customisable for Enterprise customers
-
Notable bug fixes:
- CRIM: QLD birth certificate number and name validation fixes
- Referencing screening report layout and UI fixes
- Certain checks completing too early
- Dashboard showing duplicate checks when using date filters
14.1.0 - 27/09/2024
- All Checks: Maiden name able to span across other previous names
- Smart Recruiters: Integration APIs setup
- AU IDV: New ConnectID integration basic implementation setup
- Referencing: Reference consent documents sent with referee invites
-
Notable bug fixes:
- Status: Fixes to check statuses
- AU IDV: 3rd party link expiry handling
- CRIM: Document validation fixes
- CRIM: DCO handling not being honoured on dashboard
14.0.0 - 13/09/2024
- Companies House: Fully automated check integrated
- Package completed reported on screening report
- Customer Admins can delete candidates and checks themselves for Data Retention management
- CRIM: Overseas name change documents supported
- CRIM: Improved ID documentation flow for quicker validation feedback
-
Notable bug fixes:
- REF: Unusual Attention required state to have explanation and actions
- CRIM (Special Provisions): Refinements and fixes to process
- Improvements to Candidate list searching for archived candidates and REF checks
- Ensure proper removal of old references
- DBS Basic: Improvements to failure reporting
- DRTW: IDV redirection process fixed for all checks
- Custom: Custom check process refined and fixed
- Candidate profile building name address issue
13.9.0 - 27/08/2024
- 100P: Support for foreign passports with a visa
- CRIM: Updated consent text to aline with new ACIC guidelines
- CRIM: Overseas Marriage Certificates supported
- CRIM: Multiple document verifications completed
- EIDV: New EU IDV check
- Referencing: New Reference Replacement Document upload button available for Standard Users
- Referencing: Referee notifications have Reply-To set to be the requesting user for any off platform reference communications
- DBS: Paper Certificate and E-Number details shown on Submitted Details page
- Various Checks: Document verification fields available in user Fields page
- Various Checks: Edit and Candidate Review options for checks requiring fixes
-
Notable bug fixes:
- CRIM: Document Check results made accurate
- Missing archive check option for certain completed checks
- Screening report selection check request dates incorrect
- Advanced search filter bugs
- Candidate dashboard inconsistencies
13.8.0 - 13/08/2024
- DRTW / GIDV: Compressed images for quicker loading screeening reports
- DRTW: Additional fraud flags and ID screening information shown on report
- DRTW: Manual Override mechanism available
- Candidate Dashboard: Optimised candidate search for better performance
- DBS Basic: Improved validations for reduced check failures
- Candidate: Mobile country name tooltip
- Candidate: Bulk upload improvements and sample file updated
-
Notable bug fixes:
- Candidate Dashboard: Corrected status numbers for date fiters
- ACIC: Check report issues resolved around marriage certificate
- Candidates: Duplicate candidate context login issues resolved
- Login as Referee: Fix for some customers
- Submitted Details: Attachment section alignment for Driver Licence
- Co-branding: JPG logo issues resolved
13.7.0 - 26/07/2024
- Preparation work for candidate dashboard performance upgrade
- New AU check: ConnectID Bank ID Verification check
-
Notable bug fixes:
- Referencing: Unable to approve referee changes in certain circumstances
- UK Credit Check: Supplier credential update mechanism made more robust
- Disclosure Scotland: Checks were unavailable on the platform
- Candidate Profile: Fixed bad data for some candidate profile pages
- UI: Some buttons and features unresponsive in certain situations
- Candidate Link: Fixed redirects for all invite links
13.6.0 - 05/07/2024
- Referencing: Notes to Candidate and Referee now expanded for clearer communication and instructions
- Referencing: Clearer instructions for UK National Insurance number
- Referencing: Clearer instructions for Referees
- Referencing: Candidate can now edit and delete unresponsive referees
- Login and login screen improvements for SSO users
- Remember me option for longer user sessions
- CRIM: New consent page to align with ACIC rules
- CRIM: New DCO process to restrict access to Customer Admins only and allow candidate dispute
- CRIM: All verifiable documents to have DVS validations done
-
Notable bug fixes:
- Referencing: Candidate can now edit after being asked to fill gaps
- Referencing: Candidate referee cancellation fix
- Referencing: Activity to review same network flag fix
- Notifications: Stopping the triplicate new check notification
13.4.0 - 03/06/2024
- Front End Framework upgrades
- New date filter options to search for renewals and billing periods
- Referencing: New generic referee login
- Referencing: New referee emails with immediate decline mechanism
- Expiring Soon notification updates
- MFA: Support for Read Only users
- DRTW: Improved address data entry message
- WWC: New volunteer check handling
- User login session timeout extended
-
Notable bug fixes:
- DRTW: Check status fixes for certain candidate edge cases
- API: Better validation for phone numbers and dates of birth
- UI: Various minor UI fixes
13.2.0 - 13/05/2024
- API Framework upgrades
- Check Services Framework upgrades
- AzureAD SSO integration
- Referencing: Ability for users to support referees
- Referencing: Ability for candidates to add in additional referees after submission
-
Notable bug fixes:
- Report: Fixing API check report
- Report: Turnaround times to show correct times
- UI: Various minor UI fixes
13.0.0 - 07/03/2024
- Notifications: Package requests only generate one status change notification now instead of one per check
- AU Checks: Medicare cards now support days in expiry date for newer cards
- DBS Checks: Onboarding now quicker with newer CS tools
- DBS Basic Checks: Service migrated to new codebase with better check validation and performance
- Report: Adding Customer Name field to report
-
Notable bug fixes:
- AU CRIM Check: Fixing up certain document mixes to ensure validation can occur
- AU RTW Check: Date of birth matching validation fix
- UK DRTW Checks: Resolved passport image not showing issue
- Report: Fixing check type filter and billing time values
12.8.0 - 13/02/2024
- UK RTW: Handling of new Very High matching certainty profile
- UK RTW / GIDV: Showing driver licence and other ID images on report
-
Notable bug fixes:
- AU CRIM Check: Always showing visa information if present
- AU CRIM Check: Overseas passport display on 3 IDV images
- Referencing: Manage Reference Templates button shown again to customers
- Referencing: Allowing non-breaking reference type changes
- Package: Package settings expansion issue in new packages
12.7.0 - 30/01/2024
- Referencing: New referee rejection flow for screeners
- Referencing: Replacement document file type guidance
- International Checks: Removal of Afghanistan, Russia and Ukraine
- Social Media Check: Work/Education fields made mandatory
-
Notable bug fixes:
- Social Media Check: Report blurriness fixed
- AU CRIM Check: Showing correct IDV licence image
- AU CRIM Check: Occupation town validation fix
- Custom Check: Address history validation fix
12.6.0 - 10/01/2024
- Auto-focus of search box on customer tree selection screen
- Screening Report / Email notification co-branding facility for Professional customers
- DBS: Stopping the 1 year auto-scrub feature to give retention control back to customers
-
Notable bug fixes:
- Candidate Dashboard check listing logic fix
12.5.0 - 21/12/2023
- State customisations for Working with Children Verification
- Reference replacement document type restriction to ensure it shows on check report
- DRTW: Additional warning information on check report
- CRIM: Medicare number checksum validation
- CRIM: Occupation location validation
- Custom Check builder improvements
-
Notable bug fixes:
- Turnaround and billing time data fixes
- MFA flow improvements
- Address field and unit number validation improvements
- Old packages not showing reminder schedule for Enterprise customers
- Dashboard filter numbers incorrect
- Referee text search broken for Standard Users
12.4.0 - 7/12/2023
- Customer Admins fully visible to Standard Users in Owner's list
- Candidate Dashboard Completed column change to Submitted
- Custom Hybrid check workflow status improvements
- New Working with Children Check result statuses
- DBS Basic ID option improvements
-
Notable bug fixes:
- Filter totals corrected
- Reference and Candidate reminder fixes
- DBS Adult First check action menu fixed
- Some historical reporting dates and times fixed
12.3.0 - 24/11/2023
- New enterprise feature: Candidate reminder schedule and content customisable
- DBS ID Document wording updates
- UK Credit Check Address validation improvements
- Cross customer candidate login capabilities
- Removal of leading/trailing spaces from candidate request fields
-
Notable bug fixes:
- All Annual Pen Test High vulnerabilities (2)
- Address history validation fixes
- Custom check builder download document fix for PDFs
- Required Identification Document validation fixes
12.2.0 - 9/11/2023
- Candidate DOB shown on hover on the dashboard
- Custom checks setting to copy collected fields into new Candidate Profile custom fields
- Candidate Profile to have new custom fields visible and manageable
- AU CRIM check has Occupation Position guidance to meet ACIC requirements
- DBS Basic checks to have ID DOB fields with validation
- Custom email sender and login page co-branding for Enterprise Licenses
-
Notable bug fixes:
- Manage Reference Templates button shown again on Account page
- Custom Check Download Document Upload fix
- Screening report layout refinements and cut off document image fixes
- JobAdder setup fixes
12.1.0 - 30/10/2023
- Candidate reminders now sent by SMS as well as email
- Billing Time shown on Raw Data Report
- NZ IDV Report expanded to support NZ Passport
- Additional Name validation improved to compare with current name
- AU Credit related checks to now show Address Verification information
- DBS Standard and Enhanced barred lists now pre-populated
-
Notable bug fixes:
- Historical submission time / turnaround time corrected as much as possible
- DBS Standard and Enhanced fixes
- GIDV completion fixes
- Billing data corrections
12.0.0 - 17/10/2023
- NZ Right to Work Check
- NZ Police Vetting Check
- Raw Data Report to include option for showing Archived Candidates
- Alignment of customer segmented image storage across all checks
- Basic DBS: Driver License additional document option added
- Standard & Enhanced DBS: Consent page changes and mobile number removal
-
Notable bug fixes:
- Basic DBS: Integration issues related to Address Lines and Driver License fixed
- Digital Signature issues resolved
- Bullhorn redirects fixed
- PDF report page breaks added
11.9.0 - 02/10/2023
- Bulk Archive & Unarchive Candidate feature
- DBS Basic E-Number shown on interim screening report
- UK Digital Right to Work share code shown on screening report
- JobAdder integration automated setup
- Ability for non-licenced read only users to view all check screening reports
-
Notable bug fixes:
- DBS Standard & Enhanced fixes to Volunteer and Adult First checks
- Custom check validation issues corrected
- Consistent Co-branding on screening report for multi-branch customers
- Ireland customer Account page pricing fix
- Pre-'archive feature' candidates now searchable
11.8.0 - 19/09/2023
- Read Only User access type
- Search box for Customer tree
- Mobile date input upgrade
- Customer contract back-office upgrades
- Re-enablement of package edits after improvements to avoid screening report breakages
-
Notable bug fixes:
- Recording of candidate submission date corrected for better reporting going forward
- Custom check validation issues corrected
- Archived check search performance improvements
- Address validation improvements
11.7.0 - 07/09/2023
- Basic JobAdder ATS Integration
- Custom Check document for download field
- Custom Check rich text field type
- Custom Check hybrid types with VETTING.com processing
-
Notable bug fixes:
- UK Credit check addressing improvements
- Package restrictions to stop breakages for in-use packages
- Referencing wording and field improvements
- Archive and unarchive search and action fixes
- DBS Standard & Enhanced refinements
11.6.0 - 28/08/2023
- Account Overdue flag to warn when account is at risk of deactivation
- New Global IDV check
- Common candidate search performance improvement
- Candidate profile page ID section per country refinements
- Login as User functionality added for Customer Admins
- DBS Standard & Enhanced refinements
-
Notable bug fixes:
- Stop early cancel checks from being billed
- Referee reminder schedule fixes to stop multiple emails being sent
- API: Authenticated screening report link fixed
- Referencing fixes
11.5.0 - 07/08/2023
- DBS: Standard and Enhanced integration enhancements for faster turnaround
- DBS: Standard and Enhanced Volunteer and Adult First Checks added
- Use VEVO direct check for all right to work check components
- NZ Credit Check added
- NZ Visa Check added
- ROI Medical Registry Check added
-
Notable bug fixes:
- Screening report layout enhancements for co-branding logos
- Performance optimisations
- AU Right to Work check identification country option refinements
- Referencing fixes
- Restriction of incompatible file uploadsd
11.3.0 - 18/07/2023
- Updated international criminal and credit check country lists
- New VEVO direct check to Office of Home Affairs
- VEVO check report refinements
- Australian police check no longer supported identity document type removals
-
Notable bug fixes:
- AU Directorship check report cessation date fix
- AML check report fixes
- DS check validation fixes
- Referee do not contact fixes
11.2.0 - 23/06/2023
- AML: New screening report for AML, PEPs, Sanctions, Adverse Media checks
- Integrations: Bullhorn advanced integrations capability
- Integrations: Bullhorn certification creation capability
- Integrations: Bullhorn candidate certifications add upon check completion
- Referencing: Candidate signature collected and displayed to referee
- DBS: Client Name and Sector auto-populated
-
Notable bug fixes:
- MFA issues resolved
- Form validation issues resolved
- False attention required flagging resolved
- DRTW error handling improvements